Awards for “AT&T TECHNICAL SERVICES COMPANY, INC”
25 awards on this page · sorted by amount · page 3
| Award ID | Recipient | Awarding agency | Amount | Start | End | NAICS | Description |
|---|---|---|---|---|---|---|---|
| 2032H520F00362 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $938.3K | 2020-05-22 | 2021-05-21 | 517110 | CASR #54- IP TRANSPORT PRODUCTION SERVER HARDWARE COVID-19 |
| 2032H519F00611 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $926.02K | 2019-08-21 | 2019-11-30 | 517110 | THE SCOPE OF THIS WORK IS TO REPLACE EXISTING CISCO 7962 PHONES AND INSTALL NEWLY PURCHASED IUP CISCO UC PHONES 7841 AT THE FOLLOWING CONTACT CENTER SITES: PHILADELPHIA, ANDOVER, NASHVILLE, INDIANAPOLIS, PORTLAND, OGDEN 2. |
| VA11816F1262 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of Veterans Affairs | $896.51K | 2016-08-03 | 2016-08-12 | 517110 | VOICE ACCESS MODERNIZATION (VAM) INTERACTIVE VOICE RESPONSE (IVR) SYSTEM MAINTENANCE. SPECIFICALLY, THIS REQUIREMENT IS FOR SYSTEM MAINTENANCE, OPERATIONAL SUPPORT, AND EXPANSION SUPPORT FOR THE VAM ENTERPRISE CONTACT CENTER ENVIRONMENT. THE VA ENTERPRISE ACCESS AND INTEGRATION OFFICE CURRENTLY OPERATES A CISCO UNIFIED CONTACT CENTER ENTERPRISE (UCCE) VERSION BASED ENTERPRISE CALL CENTER ENVIRONMENT. WITH CONTRACTOR SUPPORT, THE UCCE CURRENTLY SUPPORTS THE FOLLOWING VA LINES OF BUSINESS: VETERANS EXPERIENCE OFFICE, VETERANS BENEFITS ADMINISTRATION NATIONAL CALL CENTERS, NATIONAL SERVICE DESK, FIDUCIARY, LOAN GUARANTY, PENSION, EDUCATION, AND INSURANCE. UNDER THIS EFFORT, THE CONTRACTOR WILL PROVIDE CALL CENTER SUPPORT FOR REQUIREMENTS VALIDATION AND MANAGEMENT, CONFIGURATION AND INVENTORY MANAGEMENT, TRAINING, MONITORING, MAINTENANCE, BACKUP, HELP DESK, MODIFICATIONS, TESTING, AND EXPANSION. IGF::OT::IGF |
| TIRNO15Z000070020 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $887.95K | 2016-06-15 | 2017-06-14 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - THE PURPOSE OF WORK REQUEST ORDER (WRO) 0020 PROVIDE THE HARDWARE, SOFTWARE, SITE IMPLEMENTATION SERVICES, AND TRAINING FOR IRS CLEVELAND CONTACT CENTER SITE. |
| TIRNO15Z000070006 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $827.68K | 2015-09-22 | 2017-08-30 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - FUNDING FOR M&S ENGINEERING SUPPORT FOR IUP |
| HSBP1017J00903 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of Homeland Security | $762.57K | 2017-09-25 | 2020-08-31 | 334220 | IGF::OT::IGF DIP DEL RIO USBP HIGH / LOW COMPLIANCE PROJECT MICROWAVE CIRCUIT EXTENSION SERVICE |
| TIRNO15Z000070050 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $734.54K | 2017-05-24 | 2018-05-23 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - IUP SITE IMPLEMENTATION ORDER FOR BROOKHAVEN |
| GST0513BM0019 | AT&T TECHNICAL SERVICES COMPANY, INC | General Services Administration | $728.88K | 2012-12-31 | 2014-01-27 | 517110 | THIS TASK ORDER IS TO RENOVATE AND CLEAN UP THE TELECOMMUNICATIONS INFRASTRUCTURE (RISERS AND CLOSETS) IN FOUR FEDERAL OFFICE BUILDINGS (FOB) IN THE CHICAGO FEDERAL CENTER (CFC). IGF::OT::IGF |
| GSQ0115BK0006 | AT&T TECHNICAL SERVICES COMPANY, INC | General Services Administration | $726.86K | 2014-10-21 | 2014-11-26 | 517110 | DHS USCIS CCP EOY2014 ROUTERS SWITCHES BOM |
| 70RDAD24P00000001 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of Homeland Security | $713.51K | 2023-10-24 | 2024-03-04 | 561210 | THE PURPOSE OF THIS PR IS TO ESTABLISH THE ECC RECOMPETE |
| 2032H519F00459 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $700.18K | 2019-06-26 | 2019-06-26 | 517110 | THE IRS CCE (CONTACT CENTER ENVIRONMENT) CONSISTS OF SEVERAL CISCO APPLICATIONS THAT WORK TOGETHER TO PROCESS AND DELIVER CALLS TO CALL CENTER AGENTS ACROSS THE ENTERPRISE. TO MAINTAIN CONTRACTOR SUPPORT FOR THESE MAJOR APPLICATIONS, THE IRS SEEKS TO UPGRADE THE EXISTING INTELLIGENT CONTACT MANAGEMENT (ICM), CUSTOMER VOICE PORTAL (CVP), UNIFIED COMMUNICATIONS MANAGER (UCM), AND UNITY CONNECTION (UCX) PLATFORMS THAT AT&T SUPPORTS. AS PART OF THE APPLICATION UPGRADES, THE ICM AND CVP COMPONENTS WILL ALSO REQUIRE OPERATING SYSTEM UPGRADES FROM WINDOWS 2008 SERVER TO WINDOWS 2012 SERVER. AT&T WILL PROCURE 29 NEW SERVERS PER THE SPECIFIED REQUIREMENTS (22 CISCO BE7H-M5-K9 AND 7 HP DL360 G10S). THESE SERVERS WILL BE SHIPPED TO A CENTRAL SITE (CONCERT) TO APPLY THE BARCODE. WHEN COMPLETED, THE SERVERS WILL THEN BE SHIPPED TO THE IRS FACILITY AT 2385 CHAMBLEE TUCKER ROAD, CHAMBLEE, GA 30341. AT&T WILL PROVIDE AN UPDATED ASSET INVENTORY LIST. INSTALLATION OR CONFIGURATION OF SOFTWARE IS OUTSIDE THE SCOPE OF THIS PROPOSAL. AT&T ASSUMES THAT THE IRS WILL PROVIDE AND INSTALL THE CISCO SOFTWARE AND 3RD PARTY LICENSES FOR MICROSOFT WINDOWS AND SQL. ESTIMATED TIME FOR DELIVERY TO THE IRS FACILITY IS APPROXIMATELY 55 DAYS. |
| 70RDAD19FR0000053 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of Homeland Security | $675.05K | 2019-06-27 | 2020-01-01 | 517110 | DATA CENTER 2 OPERATIONS AND MAINTENANCE |
| TIRNO15Z000070003 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $655.29K | 2015-08-25 | 2018-03-24 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - IUP INFRASTRUCTURE HARDWARE |
| TIRNO15Z000070031 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $643.95K | 2016-08-18 | 2017-08-14 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - FRESNO1 IUP-ER HW/SW/TRAINING |
| TIRNO15Z000070056 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $630.8K | 2017-08-02 | 2018-08-01 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - CINCINNATI IUP SITE IMPLEMENTATION |
| INL12PD01994 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Interior | $623.22K | 2012-09-25 | 2013-04-19 | 334220 | BOISE DISPATCH BLDG RAC/CASHE REPAIRS |
| 2032H518F00534 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $604.05K | 2018-06-07 | 2019-06-06 | 517110 | PURCHASE ORDER 2000098039 WORK REQUEST ORDER 0067 IS FOR EXPANSION AND SUPPORT FOR SHORT TERM TELEWORKER DESIGN DEPLOYMENTS PASSWORD RESETS ON COMPUTER TELEPHONY INTEGRATION OBJECT SERVER AKA CTIO. AT AND T SHALL PERFORM IN ACCORDANCE WITH THE INCORPORATED CASR NO. 32 EXPANSION AND SUPPORT FOR SHORT TERM TELEWORKER DESIGN DEPLOYMENTS PASSWORD RESETS ON CTIOS AT AND T FSQ APRIL 4, 2018. |
| TIRNO15Z000070032 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $594.76K | 2016-08-18 | 2017-08-17 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - FRESNO 2 IUP-ER HW/SW/TRAINING |
| TIRNO15Z000070023 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $581.71K | 2016-06-15 | 2017-09-29 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - PREDICTIVE DIALER SOLUTION AT BROOKHAVEN AND BUFFALO. THIS ORDER IS FOR HARDWARE, SOFTWARE, IMPLEMENTATION AND TRAINING SERVICES. |
| GSQ0115BK0005 | AT&T TECHNICAL SERVICES COMPANY, INC | General Services Administration | $546.79K | 2014-10-16 | 2014-11-21 | 517110 | DHS USCIS CCP DC FIREWALLS BOM |
| GST1013EC0022 | AT&T TECHNICAL SERVICES COMPANY, INC | General Services Administration | $521.83K | 2013-09-25 | 2014-03-21 | 517110 | TELECOMMUNICATIONS SWITCHING UPGRADE ASLAN SERVICES |
| TIRNO15Z000070013 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $517.67K | 2015-09-17 | 2018-08-28 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - IRS CONTACT CENTER INFRASTRUCTURE UPGRADE AUTOMATIC CALL DISTRIBUTOR REPLACEMENT - KANSAS CITY SITE IMPLEMENTATION |
| TIRNO15Z000070057 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $486.55K | 2017-09-30 | 2018-09-29 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - AUSTIN SITE IMPLEMENTATION |
| HC101311M6540 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of Defense | $473.3K | 2010-10-01 | 2012-09-30 | 517110 | TATT PDC FOR WHCA CSAS AFTER ESTIMATED POP FY11 |
| TIRNO15Z000070011 | AT&T TECHNICAL SERVICES COMPANY, INC | Department of the Treasury | $431.82K | 2015-09-17 | 2017-05-12 | 517110 | IGF::CL::IGF FOR CLOSELY ASSOCIATED - IRS CONTACT CENTER INFRASTRUCTURE UPGRADE AUTOMATIC CALL DISTRIBUTOR REPLACEMENT - DENVER SITE IMPLEMENTATION |